MDM

07 January, 2019

Mobile Device Management Explained and Takeaways from ConnectUs MDM Case Studies

Businesses are more mobile than ever which has greatly improved the efficiency in completing tasks for almost every industry, but it has also presented several challenges. Companies that whimsically adopt mobile tech without a game plan usually find that solutions are less effective than originally conceived. Yet, for those that implement the correct mobile device management (MDM) solution, mobile devices and applications prove to be among the most valuable tools at a team’s disposal.

In the following, we’re going to briefly define what MDM means for business, look at a few examples of top services on the market, and highlight real scenarios where our custom-tailored solutions have proved highly beneficial to our clients.

What is mobile device management?

Not be confused with master device management (also abbreviated ‘MDM’), mobile device management refers to software that allows IT admins to control mobile endpoints, such as tablets, phones, and other smart devices. For enterprises with several devices in circulation, this allows administrators to easily interact with devices dispersed throughout an organization to apply policies, troubleshoot, and much more.

In general, solutions are designed to interact with mobile endpoints and typically furnish the ability to integrate with other company systems. With the growing number of Internet of Things (IoT) devices in use at most businesses, it’s critical that organizations can efficiently transmit data between systems as well as other devices while ensuring these transmissions are as secure as possible.

With most of the systems we support, you’re ensured high-grade encryption between endpoints which meets the standards for data compliance regulations such as HIPAA, PCI DSS, and several others. This means that businesses may securely transmit information between a variety of approved applications without fear of information being compromised and the costly fines that come as a result.

Overview of a few market leaders in MDM

Quite simply, different companies have different needs. Even though many of the different solutions parallel each other in terms functionality, each have their own advantages, meaning it’s important to understand your needs and the capabilities of different solutions before making a commitment. Below, we’re going to look at few of the leading solutions on the market and discuss their advantages.

Samsung Knox – As one of the most popular mobile device manufacturers, Samsung has implemented a sophisticated security layer in all their smart devices known as Knox. This system separates personal and business data, protecting information by regularly seeking out threats by assessing various operational metrics in each device. Knox also enables their MDM software, Knox Express and Knox Premium, to interact with devices used for business. The software includes tools that allow admins to manage devices, apply policies, integrate with Active Directory, and much more. This is an ideal solution for businesses that manage BYOD Samsung devices as well as for companies that issue Samsung smart devices to employees.

Cisco Meraki – This system from Cisco is designed to not only provide MDM services, but manage other components attached to a network as well. This solution allows administrators to create profiles for a wide variety of different devices connected to a business network or devices in the field to perform management tasks. Beyond typical MDM features, Meraki is capable of monitoring cloud resources, can be used to build mesh networks with a variety of wireless APs, as well as provide many other useful features.

MaaS360 – This MDM solution from IBM is much like Meraki in the sense that it allows businesses to manage a wide variety of devices used for business as the platform is almost completely agnostic. It plays nicely with legacy devices and minimal installations on devices that fall outside regular smartphones and tables, such as COSU devices. Too, it can work alongside solutions like Azure Sphere for enhanced management of MCUs, which is particularly useful in industries such as specialized manufacturing and healthcare, just to name a couple.

A brief overview of our MDM case studies

As no two businesses are created equal, properly designed MDM solutions will provide varying levels of financial benefits.

For example, with one of our telehealth clients, ConnectUs Corp discovered they require a highly-specialized, yet uniform set of tools for medical professionals to remotely monitor their patients. We were able to provide a vast number of tablets installed with their medical app at a low price point which are configured to securely transmit data to the patient’s doctor for further review. By acting as a full 3PL for the company, we were able to save them $750,000.

We also have an ongoing relationship with a startup in food delivery – we equip them on an ongoing basis with mobile devices (namely, iPads), saving the company between $15,000 and $45,000 a week depending on their volume requirements. By keeping their costs low, they have enjoyed the ability to invest more capital into their service, ultimately allowing them to become a major competitor in their market space.

We have several other examples as well, so feel free to check out our testimonial page for quick rundowns of other industries we’ve served with unique solutions.

Get in touch with us ConnectUs Corp

Implementing a solid MDM solution for dispersed, mobile devices allows business to move faster with the peace of mind knowing that data is secure. We are here to help solve unique problems, regardless of industry or volume – check out our contact page to send us an email, give us call, or stop in at our Holland, Pennsylvania office, if you’re in the area.

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